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Responsible Gaming

Mbajji Responsible Gambling – The Right Path to Safe Betting

Betting is most enjoyable when it stays entertainment. Mbajji wants you to always play in control — which is why we've put all our responsible gaming tools and safeguards right at your fingertips.

18+
Adults only
24/7
Support services available
5
Protection tools, free of charge
30s
Activate Self-Exclusion
Benefits of setting a betting limit
Cooling-off period benefits
Self-Exclusion Option
Expert support connections
Our Commitment

What is responsible gambling?

Responsible gambling means enjoying betting as entertainment — not as a source of financial stress or mental strain. At Mbajji, we believe every player deserves an experience that is enjoyable, controlled, and mindful.

Online betting is growing in popularity across Bangladesh, but many people don't realize when it shifts from entertainment to addiction. Mbajji helps keep that line clear. Our platform offers dedicated responsible gaming tools, limit-setting features, and the option to take a break whenever you need one.

When you play responsibly, you can handle wins and losses with ease. Mbajji wants you to enjoy betting over the long term — which is why building a culture of responsible gaming is one of our core goals.

The bottom line: Betting is a form of entertainment — not a source of income or a way to recover lost money. Always bet only what you can afford to lose without it affecting your daily life.
Assess Yourself
Are your gaming habits healthy?
Ask yourself the questions below. If more than one answer is "yes," consider reaching out for help.
1
After a loss, do you place bigger bets to try to win your money back?
2
Do you hide your betting from family or friends?
3
Have you ever played beyond your set budget?
4
Do you feel restless or irritable when you're not betting?
5
Have you ever used money from daily expenses or savings for betting?
If you answered yes to more than 2 questions, speak with our support team or activate self-exclusion.
Protection Tools

You're in control

Mbajji offers a range of free tools to support responsible gaming. You can activate them anytime from your account settings.

Set a Deposit Limit
Decide in advance the maximum amount you'll deposit daily, weekly, or monthly. Once the limit is reached, no further deposits are allowed — so you can never go over budget.
Set a Loss Limit
Decide in advance how much you're willing to lose within a set period. Once that limit is hit, your session ends automatically — giving you a clear head to make better decisions.
Session Time Limit
Set a limit on how long you play in one sitting. When the time is up, the system will automatically log you out and prompt you to take a break.
Cooling-Off Period
Take a temporary break from 1 day up to 6 weeks. Your account remains active during this time, but placing bets or making deposits will not be possible. It's the best way to clear your head.
Self-Exclusion
Block your account entirely for anywhere between 6 months and 5 years. Your account cannot be reopened during the exclusion period. Ideal for those who need a long break.
Reality Check Reminder
You'll receive periodic pop-up notifications reminding you how long you've been playing and how much you've won or lost. Stay aware at every moment.
Step by Step

How do I set my limits?

Configure your responsible gaming settings in just a few steps.

1
Log In to Account
Log in to your Mbajji account and click the profile icon in the top right corner.
2
Go to Settings
From the profile menu, select the "Responsible Gaming" option.
3
Choose your preferred tool
Deposit limit, loss limit, session time, or self-exclusion — choose whichever tool works for you.
4
Confirm & Save
Enter an amount or time limit and confirm — the setting takes effect immediately and you'll receive an email confirmation.
Keep in mind: Lowering a limit takes effect immediately. Increasing a limit, however, takes 24 to 72 hours to apply. This delay is intentional — to prevent impulsive decisions to raise stakes in the heat of the moment.
Learn More

Key principles of responsible gaming

Budget Control Responsible Gambling Mbajji
Budget
Budget control is the key
Decide in advance how much you want to spend on entertainment each month. Treat betting as one part of that budget. Mbajji's deposit limit tool helps you stick to it.
Minor Protection Mbajji
Age Protection
Strict policy to protect minors
Mbajji is strictly for users aged 18 and above. Age verification is required at registration. Use a strong password to keep your account secure from younger members of your household.
Mental Health Support Mbajji
Mental Health
Mental wellbeing comes first
If betting is causing you stress or anxiety, that's a warning sign. Mbajji's support team is always ready to connect you with professional counseling services.
Time Management Betting Mbajji
Time Management
Making the most of your time
Extended play sessions impair your judgment. Use Mbajji's session time limits and reality check feature to take regular breaks and keep a clear head.
Family Responsible Gambling Mbajji
Family
Talk openly with your family
Be open with your family about your betting. If they express concern, take it seriously. The people close to you often have a clearer view of the situation than you do.
Professional Support Addiction Mbajji
Professional Support
Asking for help takes courage
Gambling addiction is a recognized mental health condition. Seeking professional help is not a sign of weakness — it takes real courage. Mbajji can connect you with expert support services.
Warning Signs

Recognize the Signs of Problem Gambling

Betting addiction doesn't happen overnight — it builds gradually. If you notice any of the signs below, seek help right away.

  • Repeatedly placing large bets to recover losses ("chasing losses")
  • Hiding your betting from family or friends
  • Neglecting work, studies, or relationships
  • Borrowing money or dipping into savings to fund betting
  • Feeling restless or irritable when you're not playing
  • Chasing the same thrill by repeatedly increasing bet amounts
  • Trying to stop betting on your own but being unable to
  • Neglecting sleep, meals, or health because of betting
Healthy Habits

Responsible Betting Tips

A few simple habits can keep betting enjoyable at all times.

  • Set your budget in advance: Set aside a fixed portion of your monthly entertainment budget for betting.
  • Stick to your time limits: Decide upfront the maximum time you'll spend playing each day.
  • Don't bet on impulse: Base your bets on data and analysis, not loyalty to a team.
  • Take a break: Even on a winning streak, taking regular breaks is important.
  • Never under the influence of alcohol: Only make decisions when you have a clear head.
  • Accept losses as part of the game: Losses are a normal part of betting. Don't chase them with bigger bets.
  • Make room for other entertainment: Keep other sources of joy in your life beyond betting.
FAQs

Responsible Gaming FAQs

Yes, but not before the designated period ends. Once your self-exclusion period (6 months to 5 years) is over, you'll need to actively request reactivation. Your account won't reopen automatically — it takes a conscious decision on your part.

Decreasing a limit takes effect immediately. If you want to increase a limit, you'll need to wait 24 to 72 hours. This waiting period is intentional — to prevent significant changes being made in an emotional moment.

Start by having an open, non-judgmental conversation with them. Reach out to Mbajji's support team — we'll guide you through the next steps and can also connect you with professional counselling services.

No, completely free. All of Mbajji's responsible gaming tools — deposit limits, loss limits, session time, cooling-off, and self-exclusion — are available to every user at no cost. Using them will have no impact on your bonuses or benefits.

Absolutely not. Mbajji strictly enforces an 18+ policy. Age verification is mandatory at registration, and documents may be requested at any time for suspicious accounts. Keep minors in your household from accessing your account.

For any responsible gaming matter, email us at support@mbajji.com or reach out via live chat. Our Bangla-speaking support team is available 24 hours a day, 7 days a week.
Gamble Responsibly

Join Mbajji for a safe and responsible betting experience

Betting on Mbajji isn't just about winning — it's a safe, responsible, and enjoyable experience. Start today, set your limits, and have fun.

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