Welcome to Mbajji. We believe your privacy is a fundamental right. This Privacy Policy explains in detail how Mbajji collects, processes, and protects your personal information.
By registering on or using the Mbajji platform, you agree to the terms outlined in this Privacy Policy. Our goal is full transparency — what data we hold, why we hold it, and how it is used.
As a responsible online betting platform, Mbajji treats data protection as its highest priority. All data processing is conducted in accordance with international data protection standards.
In summary: We only collect the data we need, never sell it, and never share it with third parties without your consent.
Mbajji collects different types of information from you at different stages. Below is a clear breakdown of what data is collected and in what circumstances.
| Data Type |
When Collected |
Purpose |
| Full Name, Date of Birth |
At the time of registration |
Identity verification & age confirmation |
| Mobile number, email |
At the time of registration |
Account Verification & Contact |
| National ID / Passport |
During KYC verification |
Legal compliance & fraud prevention |
| Payment Information (Mobile Banking Number) |
Transaction Time |
Deposit & Withdrawal Process |
| IP Address, Device Information |
Each Session |
Security & Fraud Detection |
| Browsing behavior, click data |
While Using the Site |
Experience Improvement & Analytics |
| Betting history |
After every bet |
Account Records & Responsible Gaming |
We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy.
Mbajji uses your information only for specific, defined purposes. We never use your data beyond what is stated.
- To create, manage, and secure your account.
- To process deposits, withdrawals, and other financial transactions.
- To meet legal obligations, particularly compliance with KYC and AML policies.
- To prevent fraud, account hacking, and other security threats.
- To personalize your platform experience and show you relevant offers.
- To provide customer support and resolve your complaints.
- To monitor betting behavior and ensure responsible gaming.
- To make technical improvements to the platform and fix bugs.
Please Note: Your betting history and behavioral data are analyzed as part of our responsible gaming program — this is done for your own protection.
04
Cookies & Tracking Technologies
The Mbajji website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.
Essential Cookies
Required for login sessions and security. These cannot be turned off.
Analytics Cookies
To understand how the site is used. You can turn this off at any time.
Preference Cookies
Used to remember your language and settings.
Marketing cookies
To show relevant offers. Consent can be withdrawn at any time.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.
Mbajji never sells your personal information or shares it with third parties for commercial purposes. However, limited data sharing may be necessary in certain specific circumstances.
- Payment Processor: Payment gateways such as bKash, Nagad, and Rocket use only the minimum necessary information to process transactions.
- Legal Authorities: We may be legally required to share data in response to a court order or government investigation.
- Identity Verification Services: Limited data may be shared with authorized identity verification agencies as part of the KYC process.
- Technology Partner: Technology service providers used to operate the site work under strict confidentiality agreements.
- Business changes: In the event of a merger or acquisition, data may be transferred, but this policy will remain in effect.
Important: No third party may use your data beyond the scope of the original agreement. All parties are bound to uphold our privacy standards.
06
Data Protection Measures
Mbajji uses the latest technology and methods to keep your data safe. Our security infrastructure provides protection across multiple layers.
- TLS 1.3 encryption is used for all data transmission.
- Stored data is protected with AES-256-bit encryption.
- Two-factor authentication (2FA) is available for all accounts.
- 24/7 security monitoring with automatic detection of suspicious activity.
- Regular security audits and penetration testing are conducted.
- Restricted access policy — only authorized personnel can access specific data.
- Data backups are stored in a secure, encrypted environment.
Still, stay cautious: No one can guarantee 100% security on the internet. That is why you should never share your password with anyone, and report anything suspicious to us immediately.
Mbajji does not retain your data indefinitely. A specific retention period is defined for each type of information.
| Data Type |
Retention Period |
| Account details (name, email, mobile) |
5 years after account closure |
| KYC Documents |
7 Years as Required by Law |
| Financial transaction records |
7 Years (as required by financial regulations) |
| Betting history |
3 years after account closure |
| Log & Session Data |
90 Days |
| Marketing Preferences |
Immediate deletion upon withdrawal of consent |
Once the retention period ends, data is securely and permanently deleted or fully anonymized so that identification is no longer possible in any way.
As a Mbajji user, you have several important rights over your own data. We fully respect and uphold each of these rights.
- Right to Know: You have the right to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to restrict processing: You can request that we stop using your data for specific purposes.
- Right to portability: You can request a copy of your data in a machine-readable format.
- Right to object: You can object to your data being used for marketing or profiling purposes.
- Right to Withdraw Consent: You may withdraw any previously given consent at any time.
To exercise these rights support@mbajji.comto reach us by email. We will do our best to respond within 30 days.
Please note: Due to legal obligations, certain deletion requests may not be fulfilled — such as those involving KYC documents or financial records.
Mbajji strictly does not provide services to or collect data from anyone under the age of 18. Age verification is mandatory during the registration process.
- Your age is verified at registration using your date of birth.
- A government-issued ID may be requested in cases of suspected fraud.
- If a minor is found to have created an account, their data will be immediately deleted and the account will be closed.
Mbajji may update this Privacy Policy as needed. We will notify you of any significant changes in advance via email or an on-site notification.
- The date of any update will always be displayed at the top of the page.
- Continued use of the site after any changes constitutes acceptance of the updated policy.
- To request a previous version, please contact support.
Contact us for any privacy-related questions or requests.
- Email: support@mbajji.com
- Live Chat: Available directly from any page on the site.
- Response time: up to 30 business days.
